Go4 Adventure Limited

Privacy Policy

Effective Date: 01 May 2025

1. Introduction

Welcome to Go4 Adventure Limited (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.go4adventure.co.nz), make a booking, purchase a product or service, or otherwise interact with us.

This Policy complies with the Privacy Act 2020 (New Zealand) and reflects principles of the General Data Protection Regulation (GDPR) for our international customers.

By using our services, you agree to the terms of this Privacy Policy.

2. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us:

Go4 Adventure Limited

Registration Number: 9300999

NZBN: 9429052526183

IRD number: 144-602-943

Address for Service: Flat 2, 50 Westpark Drive, West Harbour, Auckland, 0618, NZ.

Email: contact@go4adventure.co.nz

Website: www.go4adventure.co.nz

Phone: +64-22-1964-316

3. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Passport details
  • Payment information
  • Booking preferences
  • IP address and browser/device details
  • Other relevant information necessary to process your bookings or improve our services 

4. How We Collect Your Personal Information

We collect personal information when you:

  • Book an activity, product, or service
  • Subscribe to our newsletter
  • Communicate with us via email, phone, or forms
  • Participate in surveys or promotions
  • Use our website and interact with marketing tools

5. Why We Collect and Use Your Personal Information

We collect your information to:

  • Process bookings and purchases
  • Provide customer service and support
  • Send transactional and marketing communications
  • Manage insurance sales
  • Handle payments securely
  • Improve our services, website, and user experience
  • Comply with legal obligations

You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in any promotional email.

6. Sharing Your Personal Information

We may share your personal information with trusted third parties that help us operate our business, such as:

  • WooCommerce (e-commerce platform)
  • PayPal (payment processor)
  • HubSpot (CRM and marketing)
  • Google Analytics (analytics and tracking)
  • Lightning Pay (cryptocurrency payment gateway)
  • Social media platforms (for analytics and advertising, including Facebook, TikTok)

We ensure that all third-party service providers adhere to appropriate privacy and data protection standards.

We do not sell, rent, or trade your personal information to others.

7. International Transfers

Currently, we do not store or process your personal data outside of New Zealand. If this changes, we will update this Policy and ensure appropriate safeguards are in place.

8. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Understand how you interact with our site
  • Provide relevant marketing communications
  • Improve your user experience

We use tools including Facebook Pixel, Google Analytics, and TikTok Pixel. You can control your cookie settings through your browser.

9. Data Retention

We retain your personal information:

  • Until you request deletion
  • Until natural death (for personal accounts)
  • As necessary to comply with legal obligations or resolve disputes
  • For the duration required by applicable New Zealand law

If you wish to have your information deleted, please contact contact@go4adventure.co.nz

10. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data unless prohibited by law or court order.
  • Objection: Object to our processing for marketing purposes.

Requests can be made by contacting us at contact@go4adventure.co.nz will respond within 20 working days as required by New Zealand law.

11. Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure, including secure servers, encryption, and access controls.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date. Please review this page periodically to stay informed.